MailShakes.com is wholly owned and operated by Mikel Mailings, Inc.

All cards are printed and mailed from our state of the art 12,000 square foot facility in Downingtown, Pennsylvania.

Cards usually go out the next business day, but may take extra time depending on circumstances.

When ordering, please take into account Federal holidays when the USPS is closed. Cards will go out the next day the Post Office is open.

We reserve the right to refuse service for any reason.

Subscription Billing

MailShakes.com is a subscription-based service. By signing up, you are agreeing to allow us to charge your credit card directly each month. You may change or cancel your subscription at any time, but no refunds will be given. You will simply finish out the current month and any changes will take effect as of the next billing date. 

Guarantee 

At MailShakes.com, we stand behind the quality of our work. If something does go wrong with an order, please contact us immediately. We will do what we can to make it right, and to improve our system going forward.

We work with our customers to make sure the cards are set up properly right from the start, and we put a lot of effort into quality control, however certain circumstances are beyond our control.

Please note that we cannot be responsible for:

• Spelling, punctuation or grammatical errors made by the end user.
• Inferior quality or low-resolution of uploaded images.
• Design errors introduced by the customer in the document creation process.
• Errors in user-selected options such as choice of finish, quantity or product type.
• Damage to the products arising after delivery to the end user.
• The differentiation of colors and sizes as they appear on the computer screen of the end user during the ordering process prior to processing, as compared to the finished products.

Please preview your designs carefully and correct any mistakes prior to placing your order.

• Unused tokens expire at the end of the monthly billing cycle.

• You may change subscription levels at any time. Changes take effect with the new billing cycle.

• You may purchase extra tokens in 10 packs - click the Tokens tab at the top of any page, then select the token 10-pack that matches your current subscription level.

• You may add extra designs, messages, or signatures to your account for an additional setup fee.

• Cards sent outside the U.S. will be charged two tokens instead of one to cover extra postage.